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| Q: What's the status of my order? A: Check the progress of an order anytime by signing in to your account. Q: Is X in stock? A: All titles in the catalogue are either in stock, or expected in shortly. To check current stock availability, just click on the title. This will usually be up to date. If you want to double check on availability, you can send us an email with the title or list of titles. Q: Can you tell me when X is in stock? A: The best way to do this is to click on your title of interest, and then click to sign up to be notified soon as it's in stock. Q: Can you hold X for me? A: If you plan to order something, sure we can usually hold it for up to a week or so, send us your hold request by email. Q: How can I make sure my order gets to me quickly? A: A big factor in order speed is whether your items are in stock. In stock orders ship fastest. A way to help ensure fast orders is to let us know about alternate choices you might have in mind in case some of your first choices are out. Q: What music do you recommend for me? A: Strange Fortune offers its best recommendations throughout the catalogue. In case you want personalized recommendations, the way to do this is to send us an email and list out a few things you like and/or dislike, and we'll do our best to point you to further music you might enjoy. Q: I'm looking for something that isn't in the catalogue, can you get it? A: We're interested to hear what you're interested in. Feel free to send us an email with your special desires and we'll keep it in mind. Q: I'm visiting New England. Is there a Strange Fortune shop? A: Strange Fortune is mail order exclusively. |
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